Shipping & Delivery Policy

Effective Date: [16/03/2026]

At Khushi Sinks (www.khushisinks.com), we strive to deliver your kitchen sinks and metal mosaic tiles safely and on time. This Shipping & Delivery Policy outlines shipping methods, timelines, charges, and responsibilities for domestic and international orders.

1. Order Processing

• All orders are processed within 1–3 business days from the date of confirmation, subject to stock availability.
• Orders placed on weekends or public holidays will be processed the next business day.
• You will receive an order confirmation email once your purchase is successfully placed.

2. Shipping Methods

We ship products via trusted courier and logistics partners. Shipping methods may include:

• Standard Delivery
• Express/Speed Delivery (subject to availability and charges)
• International Shipping (for export orders)

Shipping options and estimated delivery times will be provided at checkout.

3. Shipping Charges

• Shipping charges, if applicable, will be calculated at checkout and displayed before payment.
• Free shipping may be offered for specific orders or promotions; such offers are at the discretion of Khushi Sinks and subject to terms.
• For international orders, buyers are responsible for customs duties, taxes, and import compliance in their respective countries.

4. Delivery Timelines

• Domestic delivery: Typically 5–10 business days for standard orders within India.
• International delivery: Varies by country; typically 10–21 business days depending on customs and logistics.
• Timelines are indicative and may be affected by unforeseen factors such as public holidays, customs clearance, weather, or logistical delays.

5. Order Tracking

• Once your order is dispatched, you will receive a tracking number via email or SMS.
• You can track your order through the courier partner’s website or the order tracking feature on our website.

6. Delivery Address

• Please provide a complete and accurate delivery address during checkout.
• Khushi Sinks is not responsible for delivery delays or non-delivery due to incorrect, incomplete, or inaccessible addresses.
• Signature may be required upon delivery.

7. Damaged or Lost Shipments

• Inspect products immediately upon delivery.
• Report any damage, missing items, or incorrect shipments within 7 days of delivery to support@khushisinks.com.
• Claims reported after 7 days may not be accepted.
• For damaged products, we may request photographic evidence for processing returns or replacements.

8. International Orders

• Buyers are responsible for customs duties, import taxes, and compliance with local laws.
• Delivery timelines may vary due to customs clearance and local postal services.
• Khushi Sinks is not liable for delays or extra charges arising from international shipping.

9. Shipping Restrictions

• We currently ship to addresses in India and select international countries.
• Some remote areas may have limited delivery options or extended delivery timelines.

10. Contact Us

For questions about shipping, delivery timelines, or tracking, contact:

Khushi Sinks
Email: support@khushisinks.com